New Mexico Caseworker Lena Sarracino: A Beacon of Hope for Children

Lena Sarracino, a dedicated caseworker from Acoma, New Mexico, has devoted her career to supporting children and families in distress. Despite being adopted as a baby and having little recollection of her biological parents, she is now a key figure in the Department of Children and Youth Services. As a member of AFSCME Local 1894, Sarracino's role involves assisting children who have been temporarily removed from their homes due to abuse or neglect.

In her role, Sarracino ensures that the children under her care attend school, receive medical attention, and helps their parents work towards a stable family environment. Reflecting on her journey, she expresses gratitude for being able to make a difference in these children's lives.

Her career began at New Mexico’s Human Services Department, where she managed Temporary Assistance for Needy Families (TANF) benefits. A shift to the Children, Youth and Families Department allowed her to transition from administrative tasks to directly interacting with families, a role in which she excels.

Sarracino's co-worker, Dennis Shoemaker, lauds her dedication, saying, “She’s an amazing worker. She puts her heart into her work. She’s been bitten and hit by children and never gives up. She can connect with children who have severe trauma.” He nominated her for AFSCME’s Never Quit Service Award, calling her 'the oracle' for her insightful approach.

Addressing common misconceptions, Sarracino emphasizes her role is not about breaking families apart but rather about healing and reuniting them. “We try and fix what’s broken,” she explains. “We help them become better parents, better supporters for their kids.” Her unique background gives her insight into the emotions these children and families experience.

Sarracino acknowledges that families from various backgrounds can face challenges, noting, “Anyone could come to that point — it’s not just drug addicts or alcoholics. It could be anything. There’s no manual on how to raise a kid.” She approaches each child with compassion, understanding, and respect.

She reassures the children in her care, saying, “I let them know I understand where they’re coming from. It really does take a village to raise a kid. And I'm going to do everything I can to care for these kids and give them all the help I can while they’re in my care.”

Do you know a co-worker who goes above and beyond? Consider nominating them for AFSCME’s Never Quit Service Award.