Rob Holland: Unsung Hero Ensuring Clean Water for Rochester, NY

The Unsung Hero Behind Rochester's Clean Water

In the quiet corners of Rochester, New York, a dedicated lab technician ensures that the city's water remains pristine. Rob Holland, working at the Hemlock Water Filtration Plant, plays a crucial role in maintaining the city's water quality, yet he prefers his work remains unnoticed. "The less people think about us, the more it shows we’re doing our job correctly," he says.

Holland's tasks include maintaining the laboratory, managing chemistry samples, and addressing water quality issues such as lead testing. His dedication extends beyond regular hours, as noted by his colleague Brittany Vanno, a water quality chemist. "Rob has never said no to coming in on a Saturday to collect repeat samples," she remarks, highlighting his reliability and willingness to work overtime when needed.

Recognized for his unwavering service, Holland, a member of AFSCME Local 1635, was honored with the Never Quit Service Award. This accolade celebrates public service workers who significantly improve their communities. His journey began with a passion for science, leading him to major in biology with a focus on environmental science.

Holland's responsibilities at the plant, which serves over 300,000 residents, are not limited to routine tasks. He is also the city's primary analyst for cyanotoxins, harmful substances produced by blue-green algae. This role has gained increasing importance due to the rise of harmful algae blooms globally.

The variety in Holland's workday keeps him engaged. "On any given day I may be interfacing with the public, out on the boat collecting samples, or in the lab conducting water quality testing," he explains. This blend of fieldwork and laboratory analysis makes his job both challenging and rewarding.

Beyond his technical duties, Holland is a union steward and participates in hiring new operators. He emphasizes the importance of understanding the public health implications of their work during interviews. "That kind of pressure isn’t for everyone," he notes, "but the importance of the work must always remain at the forefront of your mind."